It’s gotta be fast, it’s gotta be easy, and it’s gotta be cheap!
How long will it take to get my order?
You shouldn’t have to wait to get your order! So we work hard to ship your order as fast as possible. Most customers receive their orders within 1-2 days of placing them.
I’m not home?
We usually leave it up to the drivers unless you have specific instructions. They will first try to get you at home and if after a couple times they can’t get you, they’ll drop the package off at your doorstep or leave it with a building manager.
Tracking Your Order
You can track your package 24/7 in your account.
Do you ship outside the Egypt?
At this time, we only ship within the contiguous Egypt.
Risk of Loss
All items purchased from Whiskers.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
100% Unconditional Satisfaction Guaranteed
We want you to be delighted, enchanted, blown away, jubilant, thrilled, ecstatic, tickled pink, euphoric, overjoyed, pleasantly surprised, elated, flying high, excited, and definitely over the moon about your experience with us.
Our policy is simple. If you’re not 100% totally, completely, and unconditionally satisfied for any reason whatsoever, return it! We’ll happily accept packages within 365 days of the sale date and we’ll give you a complete refund. Oh ya, we’ll also pay for the return shipping. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging.
Need to Return Something?
Give our friendly customer service team a call at 01010200045. We’ll be happy to provide you with an RMA (Return Merchandise Authorization) number and instructions for returning your product.
Whiskers.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Whiskers.com does not take title to the refunded item